How can I check the status of my order?
To check the status of your order, head to Track Order on our website. After entering your order number & email, you’ll be able to see the status. Having issues? Please email Service@inmix.com.
1. How do I fill out and submit a prescription?
Let's get your lenses made just for you!On your checkout page, you can either manually enter your prescription information, or upload a prescription sheet. The three most important statistics are - OD ( right eye), OS (left eye) and PD (Pupillary Distance).
2. How do I obtain my prescription information?
If you need help obtaining your prescription information, please contact your local optometrist or eye doctor. Or, email us at Service@inmix.com and we’d be happy to help!READ MORE
What is pupillary distance?
Pupillary distance (PD), or interpupillary distance (IPD), is the distance between the centers of the pupils when both eyes are looking straight. It is measured in millimeters.READ MORE
There are different types of prescription lenses for your personal vision needs. The quality of the lenses, their characteristics and coatings all contribute to your satisfaction with the glasses. We will provide you with the most professional lens service.READ MORE