Order FAQ

Confused about how to shop for glasses on our website? We’ve customized a simple flow diagram for you as a reference to shop at INMIX with ease.

 

Step 1 ↓↓
Click the home page or use the search tool to find the desired frames. For example, you can refer to “metal frame” under the “materials” category, then enter “metal glasses series”.
Step 2  ↓↓
On the “metal glasses series” page, you can search for frames by category or product number. Or you can scroll down the page to enter the product description.
Step 3  ↓↓
Browse the information on the product description page, pick a color, then add it to the shopping cart.
Step 4  ↓↓
On the pop-up page, select the prescription type.
Step 5  ↓↓
Select the desired lens type on the pop-up page.
Step 6  ↓↓
Select the desired lens features on the pop-up page.Select the refractive index of the lens on the pop-up page. (for frames of the same size, please use lenses with a higher refractive index, which means the lens can be thinner. The price in the yellow rectangle does not include lenses).
Step 7  ↓↓
Still, add your prescription on the pop-up page. To ensure that you can shop smoothly whether you have a prescription or not, we provide you with the following three options, you can choose one of them to continue shopping.
Step 8  ↓↓
On the shopping cart page, you can check the shopping list, you have the right to choose to continue the checkout or continue to add new products.
Step 9 ↓↓
Fill in your contact information and address in the shopping list on the right side of the page.
Step 10  ↓↓
Check your contact information and address. At this point, you can still modify contact information and address before you proceed to payment.
Step 11  ↓↓
Double-check your payment information, then select the payment method and billing address. Confirm the order and go to the payment page.
Step 12  ↓↓
Choose the method of payment.

At this point after check-out, your order is complete. Please wait for the arrival of your items. Enjoy!